Terms of Service

Last updated: 12 November 2026

1. About these terms

These terms are an agreement between you (the business using our services, "you") and Averio LLC, a Wyoming limited liability company doing business as Averio Social, 30 N Gould St, Ste R, Sheridan, WY 82801, USA ("we", "us"). You accept them when you sign a proposal, pay an invoice or start using our services. If a signed proposal says something different from these terms, the proposal wins.

Our services are for businesses only, not consumers. By accepting, you confirm you are allowed to act for your business.

2. What we do

We manage social media for your business: we edit the photos and videos you send, write captions (in English and/or Spanish), plan and publish posts on your Instagram and Facebook, and, with the Google add-on, update your Google Business Profile. The number of posts and the extras for each plan are listed on our website or in your proposal.

We work fully remotely. We don't visit your location or take photos on site unless we agree on it in writing.

3. Approvals and changes

• Every post is sent to you for approval in our client portal (or another channel we agree on) before it is published.
• Each post includes 2 rounds of changes. Additional rounds cost $20 per round, and we'll tell you before charging.
• If you don't approve or ask for changes within 48 hours of a post being sent to you, we may treat it as approved and publish it, so your page doesn't go quiet. You can ask us to turn this off; then posts wait for you, and missed dates don't move the end of your billing period.
• Once you approve a post (or it is treated as approved), you are responsible for its content.

4. Your part

• Send photos, videos and information regularly so we have material to work with.
• Give us posting access through Meta's official business tools (and Google, if included). Never share your passwords with us. You can remove our access at any time.
• Check facts before approving: prices, opening hours, menu items, offers and any claims. We never make these up, and we only use what you tell us.
• Only send content you have the right to use, and make sure people in photos (staff, guests) are okay with being posted.
• Follow the rules of the platforms (Instagram, Facebook, Google) and applicable law, for example on promotions, giveaways and alcohol advertising.

5. Ownership

Your accounts, brand, logos, photos and information remain yours. Finished posts, captions and edited images we create for you become yours once the related invoice is paid. You give us permission to use, edit and publish your content for the purpose of providing the services.

We will only show your work or name in our portfolio or marketing with your permission.

We may use AI tools to help create content. A person reviews everything before it is sent to you.

6. Fees and payment

• Prices are in US dollars, billed monthly in advance through Stripe or another payment method we agree on. There is no setup fee unless your proposal says otherwise.
• Prices don't include taxes. If taxes apply, they are added to your invoice.
• Special offers (such as the founding client price) apply only for the period and conditions stated in the offer.
• If a payment is more than 7 days late, we may pause the services until it is paid.
• Fees already paid are not refunded, except where the law requires or we agree otherwise.
• We can change prices with at least 30 days' written notice. Changes never apply during your first 3-month term.

7. Term and cancellation

• Your plan starts with a 3-month minimum term. After that, it continues month to month.
• Either side can cancel with 30 days' written notice (email is fine). Notice given during the first 3 months takes effect at the end of that term at the earliest.
• Either side can end the agreement immediately if the other seriously breaks these terms and doesn't fix it within 14 days of being told.
• When the agreement ends, we stop posting, and you should remove our access to your accounts. Posts already published stay on your accounts. We delete your files as described in our Privacy Policy.

8. No guaranteed results

We work hard to grow your audience, but we can't guarantee specific followers, reach, likes, bookings or sales. Social platforms control how posts are shown and can change their rules, have outages, or restrict accounts. We aren't responsible for platform decisions or downtime.

9. Confidentiality

We keep your non-public business information confidential and only use it to provide our services. You do the same with our non-public pricing, methods and materials.

10. Liability

The services are provided "as is". To the extent the law allows:

• neither side is liable for indirect or consequential losses, such as lost profits, lost revenue or lost data;
• our total liability under this agreement is limited to the fees you paid us in the 3 months before the claim arose.

You are responsible for claims that come from content or information you gave us or approved, for example if you didn't have the right to use a photo.

Nothing in these terms limits liability for fraud, gross negligence or wilful misconduct, or anything else that can't be limited by law.

11. Personal data

We handle personal data as described in our Privacy Policy. When we process personal data on your behalf (for example photos of your guests), we only do so to provide the services and following your instructions. We keep it secure and help you respond to requests from the people concerned.

12. General

• Governing law: the laws of the State of Wyoming, USA. Courts in Wyoming have jurisdiction, unless the law where you are based requires otherwise.
• Changes: we may update these terms. For current clients, changes take effect 30 days after we email you. If you don't agree, you can cancel before then.
• Third-party services: parts of our service use Google Maps Platform, Meta and other providers. Where they apply, their terms also apply, for example the Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy.
• Subcontractors: we may use team members, freelancers and service providers to deliver the services. We remain responsible for their work.
• Force majeure: neither side is liable for delays caused by events outside its reasonable control.
• If one part of these terms is invalid, the rest still applies. These terms and your proposal are the whole agreement between us.

13. Contact

Averio LLC (Averio Social), 30 N Gould St, Ste R, Sheridan, WY 82801, USA · [email protected]